Cancellation & Refund
Product cancellation & refund will be processed only for the below mentioned reasons,
- If you received the CD in damaged condition then you can avail the replacement [CD] by sending the snapshot of broken cd through email id to firstname.lastname@example.org within 24 hours of delivery
- If the CD is not readable / corrupted / getting cyclic redundancy error/ wrong product delivered then our support team will confirm the same through team viewer [Remote Desktop] & do you the favor by sending a replacement CD or a new package will be get installed on your system through online which will be licensed for only one system.
- Excess Amount Paid/ Wrongly made the payment twice by own or by family members will be reversed with in 14 days. [Note : For Card Payment the amount will be credited to card a/c & for other payment modes the amount will be deposited on their bank account [Note : Customer has to send the Bank A/c No to email@example.com]
- Prepaid Orders cannot be cancelled after dispatch